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Description
This article describes the reasons and resolutions for the error logon failed when running reports.
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Detail Steps
Situations;
1. All users are unable to run one report from the menu with the error "Logon Failed".
2. One or more users are unable to run any report with the error "Logon Failed".
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- Minimised all the expanded fields
- You will now see a header group called security Expand this to show "Logins"
- Right click and select "New Login".
- Enter the login/group name if you know it or find it via the search menu.
- Select "User Mapping" on the left hand side.
- Tick the Database Name checkbox
- Select all the security boxes at the bottom, being sure to exclude the deny options and the Owner option.
- Click OK
- Retry Report
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Related Information
User Groups and Windows Server information can be obtained from your System Administrator.
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