Datapel Remote Support is a desktop application that allows the Datapel Support Team to actively diagnose the operation of your Datapel system.
To obtain Datapel Remote Support, you need to install the Datapel Remote Support installation file.
Click on the download file below, and follow the instructions.
5. Save the Application to your desktop.
6. Double click the New blue icon on your desktop to start the software.
7. Once the software is running you will be provided with an ID, please give this ID to your datapel support member when calling for support.
This connection is secure, a team member will only connect when you call for support and have the software running. Once the support issue is resolved and the software is closed all outside connection attempts will be refused until you run the software again. |
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