Emailing Item Attachments

Description

The following support note describes the steps required to e-mail documents from ICXE, including Item attachments, picking slips, transfer advice etc. This procedure requires your e-mail account to be setup on the machine the ICXE is installed on, this is generally the application server but can also be your local machine. 

You will need to contact your IT consultant to make the required changes.

Detail Steps

Step 1: Open Microsoft Outlook in your single user or your terminal server session instances on your local computer. You will need to position ICXE and Outlook so that you can see both the ICXE screen and the draft e-mail at the same time.

Step 2: Navigate to the required item attachment in ICXE for example you can e-mail item certification, images, product brochures, and etc, select the required item and click the attachments tab.
(See example Below)

Step 3: Left click and hold the icon next to the required item attachment.

Step 4: Slowly begin to drag the document to the left or right, this triggers the document to load
(the hour glass will appear).

Step 5: When the hourglass goes away, whilst continuing to hold the left mouse button drag the pointer into the e-mail. The red box in the diagram below is the area that accepts the attachments.

Step 6: You can now select recipients, add subject, add message and send the e-mail or follow steps 2 - 5 to attach more documents. 

Related Information

If you would like to store item attachments etc on your computer you can also use this method to drag documents onto your desktop.